Frequently Asked Questions
How often should I service my Device?
Desktop computers should be serviced about once a year, while gaming laptops require maintenance every 6–9 months due to higher heat and performance demands. Gaming consoles like PS5 or Xbox should be cleaned and inspected every 6–12 months, especially if used daily. If you notice overheating, loud fans, slow performance, or unexpected shutdowns, servicing should be done sooner to prevent serious damage.
Do you use genuine spare parts for repairs?
We do not always use original manufacturer parts. In many cases — especially for mobile phones — high-quality replacement parts are used, as genuine screens can be very expensive. We always discuss the available options with the customer and recommend the best solution based on quality, durability, and budget.
How long does a full bike service take?
The time required depends on the device type and the nature of the issue. Minor repairs, such as screen or battery replacements, are often completed the same day, while more complex motherboard or diagnostic repairs may take several days. We always provide an estimated timeframe after initial inspection and keep you updated throughout the process.
Do you offer doorstep pickup and drop?
Yes, we offer convenient doorstep Pick-Up & Delivery as part of our PRD service.
Pick-up is available before work, typically between 8:30–8:45 AM, and delivery is arranged from 5:30 PM onwards after the repair is completed (not necessarily the same day).
What brands of bikes do you repair?
We repair most major brands of devices, including Apple, Samsung, Huawei, HP, Dell, Lenovo, Asus, Acer, and gaming consoles such as PlayStation and Xbox.
If you’re unsure about your specific model, just contact us — we’ll confirm quickly whether we can service it.